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SportTrac Discussion
Engine & Drivetrain
Attn: WFoy - Why ???
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<blockquote data-quote="Thomas Rogers" data-source="post: 627203" data-attributes="member: 60724"><p>Stone, I wasn't offended, I was just trying to arbitrate a little. Mud Flap recognized that maybe there was a difference in understanding on what service level Wayne should be providing via this site. Since, Wayne stated a service level.</p><p></p><p></p><p></p><p>I just thought that maybe people had a different viewpoint on the service level. The easiest way to dissatisfy customers is to not understand their expectations and the easiest way to be a dissatisfied customer is to have excessive expectations.</p><p></p><p></p><p></p><p>TJR</p></blockquote><p></p>
[QUOTE="Thomas Rogers, post: 627203, member: 60724"] Stone, I wasn't offended, I was just trying to arbitrate a little. Mud Flap recognized that maybe there was a difference in understanding on what service level Wayne should be providing via this site. Since, Wayne stated a service level. I just thought that maybe people had a different viewpoint on the service level. The easiest way to dissatisfy customers is to not understand their expectations and the easiest way to be a dissatisfied customer is to have excessive expectations. TJR [/QUOTE]
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SportTrac Discussion
Engine & Drivetrain
Attn: WFoy - Why ???
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