Damage?

[Chris Rice]

I have a quick question. I had some new Monroe Reflex shocks put on my truck, they also did alignment and I got new tires. This was about 3 weeks ago. My wife drives the truck because she doesnt really go far. But I drove it the end of last week one day and there was a clunking sound when I'd hit a pot hole or go over a bump from front passenger side. Then it went away, then yesterday coming home from church I was driving and there was a grinding sound when we would come to a stop. My wife said its been doing it for a while and so was the clunking. I got under there and the shock on the front passenger side is gone. Fell off I guess. I live about 200 miles from where I had the work done. Some questions, Could this cause other damage that I need to check or have it checked for? How far can I drive it like this? Any suggestions on what I should do? Take it somewhere else and have that shop pay for it? Have them tow it back and fix it? Drive it back? Thanks for the help, its our only vehicle other than my bike so it needs fixed asap.

Sorry for the long post.

 

[Chris Rice]

Another question...would you trust that same place to fix the work? Or take it somewhere else to have it done and have the people that messed it up pay for it?

 

[Gary DiPietroSr]

I would certainly tell them about it, and have the work done somewhere else. Send them the bill as proof of what happened and feel them out. They might pay.

 

[Les]

Take some pictures, send a copy of the bill, and if you paid by credit card, notify them you may want to dispute the charge...Good Luck

 

[EddieS'04]

Never seen a shock fall off. I bet the idiot did not put it on or set it in place and forgot the bolts. It would have made a heck off a noise falling off. Most likley would run over it.