Front Shocks Under Warranty

[Chris Whitman]

I took my TRAC in for some warranty work and they ended up replacing the Front Shocks on my truck because of some swaying...



Now this is my question... I was also getting an Oil Change , Tire Balance and Rotation.. Plus Alignment while it was in...



Because the shocks were change do they not have to do an Alignment anyway and should I have been charged for this?? Not 100% sure.. Just trying to figure out if they should have charged me for the Alignment...



Or did they charge me because I was getting it done anyway?



Thanks

Whit

 

[Tabjo]

I don't think you normallly have to have a front-end alignment done if you just change out shocks.

 

[Nelson Atwell]

Shocks and alignment are not related. You could remove the shocks altogether and not affect the alignment.

 

[Thomas Rogers]

I had some really bad swaying and ride problems with my shocks and replaced them at 11K miles for the Rancho RSXs...should I take the bill to my dealer and ask for a credit at LEAST equivalent to the cost had I replaced them with OEM shocks since we have a precedent now of bad ST shocks replaced under warranty?







That's a semi-serious question...any semi-serious answers?



TJR

 

[Gavin Allan]

My dealer replaced all four shocks of a Mazda B-4000 that I used to have. They warranteed them, even though the truck had 55,000 miles on it (60,000 mile bumper-to-bumper warranty).



I didn't even ask him to replace them-- I just asked him if they were getting worn when I had it in for a front end alignment after I ran into a ditch during an ice storm. When I went to pick it up after the alignment, he told me that my truck seemed to have a bit of a bounce, so he ordered me 4 new shocks. Took in in the next week and they installed them, all under warannty!



(If Mazda made a Sport Trac, I would buy from those guys again! Mazda pickups look better than Rangers and the warranty is MUCH better.)