Sort of like Eddie, the Ford dealer that I purchased both of my Sport Trac's from has gone out of business. The were once owned by a larger dealership in Temple, TX but have been sold off to another owner...I have not been back to them since. That does not mean they are a bad dealer, I just don't have any experience with the current owner.
I will say that Mecedes Benz of Waco, TX is an outstanding dealer and I am treated like royalty anytime I stop by. Part of that difference is that all the salesman, techs, and sevice managers have not changed in the last 5 years. When people start going in and out of a dealership like a revolving door, I suspect that they are not a good company to work for or do business with. When people are staying there, they must be doing something right !
...Rich