My good deed for the day

[Andy Chase]

So I get an e-mail from a customer in Ohio. Wants to order about $4K in equipment from us for next day delivery. I tell him no problem, just make a payment via credit card and we can do it. He tells me someone will call with the info. A few hours go by and he wants to know if his stuff has shipped yet. I tell him I haven't heard from his credit department yet. He e-mails me and basically tells me to bill the company credit card. I notice the billing address for the card is in OK. A flag goes up, but we do see a lot of companies that are nationwide and their company credit card sometimes is for the main office. So I google the address in OK and get different company name. I call the company and get a guy on the phone and I ask him if there is a John Smith that works there (that's the alleged name on the card). The guy tells me know. I tell him whats going on, I verify the last 4 of his credit card and give him the heads up someone has his credit card info. He was definatley pissed, but not at me. Hopefully nothing's been charged to his card by anyone else. Luckily we checked everything out first.:soap:



I think i deserve a drink now.

 

[Robert Caffyn]

I got hit by someone last Friday in the Newark, NJ area for almost $2000 worth of Sony equipment. I was contacted by someone at Sony to ask if I ordered, I said NO and proceded to cancel my M/C account. I got lucky I think, will see when the statement gets here. Bob

 

[Kevin Palmer]

Why people just can't live their life honestly I will never understand...

 

[Bud Williams]

Identity theft, credit card fraud, etc should have 10 year minimum sentences at a nice hard labor facility. Enough is enough. Bernie Madoff, the guys at Enron, and Worldcom should be publicly stoned to death....don't get me started with Congress....:angry:

 

[H D]

I've had my card number stolen twice. I had two charges in New Orleans a couple weeks after I visited that God-forsaken city. Then once again with a new number; I don't know how that one happened. Luckily my bank caught them each time and called me to get approval. The second time it happened, someone was trying to buy over $2k worth of jewelry in France. The $500 credit limit must have been disappointing.:grin:

 

[Bill V]

Andy, you said "a customer in Ohio". Does this mean you've had previous business relationships with this person/company? If so, how have previous transactions gone? Might it be worthwhile to follow up and see if any of those other transactions were bogus too?

 

[EddieS'04]

Thieves and dishonsest people, really get my goat.

 

[Andy Chase]

Bill, I guess I could've said potential customer. it was their first contact with us so luckily we caught them before they used a bad card.

 

[Roger Batts]

Had a simillar situation a few weeks ago here. We got an order off our website that the ship-to address was in California, as was the cell phone number that was given. The billing address and name on the card were in North Carolina. I managed to get in touch with the cardholder, and come to find out, there were several other charges on his card, and the order to me would have been the biggest one. Now, when I get an online order, I verify that thing as much as I can before I even process it! :banghead:

 

[Andy Chase]

The idiot just tried sending out another request to us. I'm suprised he didn't delete our e-mail since we found him out last time. Too bad I don't have his phone number or I'd give it to the local police.:grin:

 

[Les]

Stupid is as stupid does...