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Message: <blockquote data-quote="Gary Kong" data-source="post: 786554" data-attributes="member: 65858">You risk having her (possibly on advice from a relative, etc.) complain to your management that you used your position to copy surveillance footage, acquire customer information from purchase receipts, etc. I'd weigh the possibility of that vs. the cost of repair. If the repair was more than you are willing to absorb, then go through your insurance company.If you are willing to push the envelope w/o exposing the means by which you acquired the information, you could say a witness provided you with the license plate info and general description of the lady.I just wouldn't your access, as a security professional, to the security cameras, surveillance tapes, charge receipts, etc. to be exposed as the source of information for a private, property damage issue.  As was stated, she may be oblivious to the damage she caused.</blockquote>