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SportTrac Discussion
General Sport Trac Discussion
Still Some Good Dealers Left
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<blockquote data-quote="Sed Thompson" data-source="post: 535172" data-attributes="member: 59605"><p>I had given up on Ford and told myself I would NEVER buy another one due to horrible customer service after purchase. Recently my paint cracked on the rear-right quarter panel. Although very small, still noticeable to me. I took a long shot and drove to Kieffe and Sons Ford in Mojave, CA on the advice of a friend. They looked at it and without complaint took it in for panel replacement and painting. WHAT!! No arguing, no fighting, no threats. Just simple, good customer service. Got the truck back a week later and guess what, Awesome job and they debadged it for the painting. (I was thinking of doing it for the longest)Now I get to see if I like the badges off or I can take it back and let them put them back on. They restored my faith in American dealerships and customer service. Did I mention I didn't buy the truck from them. Great people, just had to tell someone.<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" /></p></blockquote><p></p>
[QUOTE="Sed Thompson, post: 535172, member: 59605"] I had given up on Ford and told myself I would NEVER buy another one due to horrible customer service after purchase. Recently my paint cracked on the rear-right quarter panel. Although very small, still noticeable to me. I took a long shot and drove to Kieffe and Sons Ford in Mojave, CA on the advice of a friend. They looked at it and without complaint took it in for panel replacement and painting. WHAT!! No arguing, no fighting, no threats. Just simple, good customer service. Got the truck back a week later and guess what, Awesome job and they debadged it for the painting. (I was thinking of doing it for the longest)Now I get to see if I like the badges off or I can take it back and let them put them back on. They restored my faith in American dealerships and customer service. Did I mention I didn't buy the truck from them. Great people, just had to tell someone.:D [/QUOTE]
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SportTrac Discussion
General Sport Trac Discussion
Still Some Good Dealers Left
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