Computer question

[shawn stonbraker 2]

I have AVG Antivirus on my computer. I need to get it removed and when I go to the "Uninstall AVG" it comes up with a screen that says:

Installer initialization failed due to following error:

Undefined error: Initialization of the setup data file failed.

Opening of the setup data file "C:\Program Files\Grisoft\AVG Free\setup.dat" failed.

No such file or directory

I cannot get it to remove at all. My windows isn't recognizing it (saying I'm unprotected) and I can't get a new version to download since i already have a version of it on my computer. I want to remove it completely. How do I do it?

 

[Jeff C]

Go to the control panel and try the "add/remove programs" and take it out from there.

 

[shawn stonbraker 2]

I tried that. It trys to access the uninstall program in the AVG.

 

[Thomas Rogers]

Try re-installing again, then uninstalling. Maybe the installed base is corrupted but will get fixed up by the reinstall.

 

[shawn stonbraker 2]

I don't have it on cd, it was the free version. It will not let me get a newer version of it.

 

[FlipTrac_511]

Create a restore point then through regedit delete anything with "Grisoft" and "AVG". Get a second opinion though. Just wondering, is it still running or just showing up in the add/remove list?

 

[Dominoelover thegamenotthepizza]

This is from the web site that may help you (linked at the bottom of this message).

Hope this helps!

How to reinstall/uninstall or repair installation of AVG?

Open the directory with AVG 7 installed in and run the SETUP.EXE file or download the current installation file of AVG from Downloads-Programs and run it to start installation process. The following screen will be displayed during an installation process:







Add/Remove Components - choose if you want to add/remove some AVG component or reinstall the entire AVG program





Repair installation - this option repairs or reinstalls missing or damaged components of AVG



Uninstall - this option removes the AVG program from your PC





Edit: I did a search on this web site with this in the search box- "No such file or directory"

 

[Kevin Palmer]

Since you know where the program is listed on your hard dive, go to the file via MY COMPUTER or right click on START and then select EXPLORE. Once you locate it, right click on the program and select delete from the menu that comes up...

 

[Tim Reynolds]

Coastie, that won't get rid of all the registry settings though.

 

[Fer Echegaray]

Also try Cr*p cleaner for windows:

 

[George C]

Microsoft makes a great, free program called Windows Installer Clean Up. This will remove the registry settings that the new version is probably finding. If the C:\Program Files\Grisoft\AVG Free folder remains just manually delte it afterward. Download and install from the link below.

George

 

[Thomas Rogers]

>> I don't have it on cd, it was the free version. It will not let me get a newer version of it.



Stone, when you say it will "not let you get a newer version", what do you mean? I assumed you could get the latest free version from the AVG website and install that and its installation would either fixup or remove your broken installation.



TJR