David Clary
Active Member
I recieved this response from Ford when I inquired when Ford was going to correct the cruise control problem. I am aware that there is a fix that I could perform, but why is Ford delaying the corrections? We have been without the cruise control for the better part of a YEAR. Next time I empty my garages and refill them why would I choose Ford, after all they claim to be as good as Toyota. Isn't that ODD? Its a nice letter, I now feel just so warm and fuzzy all over knowing that they are getting right on the corrections.:angry:
Thank you for contacting the Ford Motor Company Customer Relationship Center regarding the availability of parts needed for the completion of the cruise control switch recall.
Parts for the cruise control switch recall will be available for trucks in early May 2008. You will receive a postcard from the recall headquarters instructing that you make an appointment with your dealer to have the recall completed.
Again, we apologize for the inconvenience this situation causes. We assure you that we are working with suppliers to resolve this issue as and expedite resolution as soon as possible.
If you have any other inquiries, please feel free to contact us and we will be happy to address them for you.
Sincerely,
Mike
Customer Relationship Center
Ford Motor Company
Thank you for contacting the Ford Motor Company Customer Relationship Center regarding the availability of parts needed for the completion of the cruise control switch recall.
Parts for the cruise control switch recall will be available for trucks in early May 2008. You will receive a postcard from the recall headquarters instructing that you make an appointment with your dealer to have the recall completed.
Again, we apologize for the inconvenience this situation causes. We assure you that we are working with suppliers to resolve this issue as and expedite resolution as soon as possible.
If you have any other inquiries, please feel free to contact us and we will be happy to address them for you.
Sincerely,
Mike
Customer Relationship Center
Ford Motor Company