Hey Nelson,,, If you didn't live around any military, and had no clue about the rankings of the AF,,, how would you know A1C is a novice status??? There IS more in life than the AF. I found that out when I retired 6 years ago.
AND people HERE do go down the list in the phone book. They call all the numbers and then go with the best deal 90% of the time I know because I ask each customer how they chose me.
Larry, you would be surprised how many people want to go to a lock shop. I watched the lock shop in Florence the other day and 22 people walked in/out the doors in a 3-4 hour time frame. They don't just make keys and you would also be surprised how many people DO bring in locks and such to their store. Now you figure at the least each person wants 1,, 2$ key, maybe a new doorknob for 20$, a padlock, even commercial people come in for stuff. Duplicate keys from their car lot, etc.... Broken key Lowes/WallyWorld can't copy on their machine, and a lock shop can... So really, there is a lot of stuff going on in a lock shop....