Home Networking Help

[Jeff C]

So I get home this morning, and none of my computers can find my network. The internet works because the Xbox can still download demos and play online. My old roommate was a computer science major and a tech junkie and set everything up with a Linksys all in one modem/router. Instead of enabling the security, he just turned off broadcasting, which has worked fine til now.



I don't know the info to log in and turn the broadcasting back on, and I can't keep borrowing the neighbor's internet for what we're paying for this service. Any help?

 

[Jacob Dryer]

Can you still login to the router?



default linksys is 192.168.1.1

no username

password admin



If you can't login to the router, then your going to have to reset it.

 

[Jeff C]

Nope, won't even pull up a page. It's like it doesn't see that a network is there.

 

[Tom Schindler]

Connect to it directly via a RJ45 plug. Then log into the router. You can adjust your settings from there.



You can turn on broadcasting and get online.





Tom

 

[Jacob Dryer]

are you still connected to the wireless network and it just doesn't work or are you completely disconnected?

 

[Kevin Palmer]

If you go to the computer that is directly hooked to the router then you do not need the Internet to log into it.



If you can not even do that, you have an issue with the router I would think.



Take the router out of the loop and go directly to the modem with one of your computers.



If it works, at least you have a place to start.

 

[Jeff C]

I'm borrowing a neighbor's connection. There is no wireless connection whatsoever. Where would I go to change the router's settings to turn broadcasting on? Like I said, I don't have the login info.

 

[Jeff C]

KP, it's an all in one modem/router, not more than 5mo old.

 

[Kevin Palmer]

Ohhhh, that makes it a bit more challenging.

 

[Kevin Palmer]

Here is NETGEARS step by step...



If You Cannot Log on to Your Router



These steps solve most of the problems with logging on to routers.



Connect a computer and a router directly with an Ethernet cable, putting an end in one of the router's LAN ports. Check that both ends are secure.

Check the Internet LED is lit. If it is not, troubleshoot the light status, as explained in the manual.

Check that the LEDs for the ports with cables are lit. If they are not, try moving the cable to a different port. If there are still no lights, then troubleshoot the light status, as explained in the manual.

Check the LED on the Ethernet adapter is lit. If it is not, then troubleshoot the adapter, do not continue with this document. If the Ethernet adapter was not made by NETGEAR, contact the adapter's maker.

Select Start > Run. Type cmd. Type ping 192.168.1.1. If there is a message "Request timed out", type ping 192.168.0.1. If that also has a "Request timed out" message, then your computer is not making a connection to the router.

Otherwise, your computer is connected to the router:

Make sure proxies are not enabled. If using Internet Explorer, select Tools > Internet Options > Connections > LAN Settings. Uncheck "Use a proxy server for your LAN....".

Delete offline contents. Select Tools > Internet Options > Delete Files. Select Delete all offline content, and click OK. (This is to clear any possible previous router log on page.)

Try accessing with a different computer, or with the Netscape browser, if you have it.

Delete cookies. WARNING. Do not do this if it's possible Web sites you visit need cookie information such as your logins and passwords.

Power off the router, and power it back on again.

If you still cannot log on to the router, then do a hard reset on the router. (Described in Forgotten or Lost Router Password.)

If you know how, check the computer's IP address and DHCP. The IP should be in the 192.168.0.x range, and DHCP should be enabled.

If you still cannot log on, contact Customer Support. For email customer support, click here.

 

[Jacob Dryer]

Just bite the bullet and reset it..

 

[Jeff C]

reset it how? that little button on the back? tried that...nothing. I am directly connected via an ethernet cable now, and it works, but now there's a nice beige cord snaking across my living room.

 

[Jeff C]

Got it...



Reset, used default passwords, left broadcasting on, and put in some security. Thanks all!