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SportTrac Discussion
General Sport Trac Discussion
Jobs that are projected to loose the most by 2018
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<blockquote data-quote="Kevin Lang" data-source="post: 913285" data-attributes="member: 65699"><p>Who would replace the managers?</p><p></p><p></p><p></p><p>At best, existing employees would all move up the hierarchy, putting experienced customer service personnel into management positions so that their knowledge could benefit the company...but even that ideal scenario would then mean that new blood would have to be hired to fill the grunt customer service jobs that are vacated by the promotions, and even under "experienced and efficient" management, green and potentially ill-suited employees will interact with the customer, which will lead to less customer satisfaction.</p><p></p><p></p><p></p><p>Laying off managers in general and en masse, like they're some sort of Jonah to the ships of commerce won't solve anything.</p></blockquote><p></p>
[QUOTE="Kevin Lang, post: 913285, member: 65699"] Who would replace the managers? At best, existing employees would all move up the hierarchy, putting experienced customer service personnel into management positions so that their knowledge could benefit the company...but even that ideal scenario would then mean that new blood would have to be hired to fill the grunt customer service jobs that are vacated by the promotions, and even under "experienced and efficient" management, green and potentially ill-suited employees will interact with the customer, which will lead to less customer satisfaction. Laying off managers in general and en masse, like they're some sort of Jonah to the ships of commerce won't solve anything. [/QUOTE]
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SportTrac Discussion
General Sport Trac Discussion
Jobs that are projected to loose the most by 2018
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