FWIW.... I agree with Caymen on this one. Control what you pay, don't let a bank tell you what to pay. I have used Wells Fargo for many years on several different properties. Total of 9 I think. Mostly investments, but also for our persoanl home. I have had ZERO issues with them. I would suggest instead of opting to switch to a 15 yr, look into bi-weekly. I started that through Wells Fargo about two or three years ago, on top of that I added an additional 2-300 bucks a month to the payment. The years are dropping off quickly as far as the payoff date. Back then I did not pay to switch to Bi-weekly, and I would not suggest paying now.. I am pretty sure they do not charge for the switch. I also prefer it because I, also, hate large payments. The Bi-weekly, even though technically you are paying more, seems less of a hit, as far as a payment status. Splitting it in half. Look into it before you lock into something different.. I guess you need to decide what's best for your situation, and future.. I'm ex military, and don't use USAA. I know many people that do for Auto, but as far as mortgages, I know many that can get better deals elsewhere. Good luck!!!