PIAA--Good Customer Service

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A K

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This is just a plug for PIAA. Whenever you buy something, often (but not always) how much you pay signifies the quality of something. I purchased 510s (see other thread). When aiming one light, I overtightened the vertical screws and stripped the housing, thus prohibiting myself from securing the aim. I called PIAA for the purpose of purchasing a new metal housing. Instead, the fella from PIAA went to the warehouse and looked for a 510 set returned for salvage. After disassembling it, he is sending out the metal housing free of charge. I will reinstall the reflector, lens, etc.



Now that is quality service. They remind me of Auto VentShade Co., which has a fantastic customer service department. And WebXtremes, which despite stupid customers returning decals from other sellers (not me), also has a fantastic service department/person/Rob. :D



Just a FYI--if you get PIAAs, hand tighten the vertical aim screws with a phillips-head screwdriver, and DO NOT use a ratchet. A ratchet allows too much torque.
 
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Definitely can't go wrong with PIAA's. I have a set of 80 Pro XT's on now and just ordered 2 sets of 540's. I bought them for their excellent quality and it's nice to know they have the customer service to go with it.



George
 

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