Caymen, said:
Locally owned and operated? You must be joking.
I didn't say they didn't have a national presence and national claim center, but they are locally owned an operated. Of course, I didn't know that your wife worked in the corp claims center.
My point is as follows and it is still very valid with regards to how most insurance companies "care for" their customer.
I have found both Allstate, and State Farm (a couple of the larger entities with locally owned and operated offices) to be VERY good at caring for their customers. My Allstate rep knows my name and worked hard for my business and has stood by me when needed. That's personal, and that's "taking care."
My dad had State Farm insurance and when he died in a car wreck I got personal, face-to-face treatment and that was even after driving to OK (I live in PA) to settle his estate...they met me, at my schedule, and were nothing but great, handing me a check upon our first meeting. The agent even knew my dad and talked with me about him.
So, to say that insurance companies are nothing but scum and to imply that they (or even one national carrier) will NOT take care of you seems like nothing but personal bias, because clearly that is exactly what it is.
If I based all my opinions on the hearsay of relatives and friends I wouldn't trust anyone....everyone at one time or another has been wronged by someone else.
Btw, my cousins best friend's brother's orthodontist says that Ford MoCo donates 1/10th of its profits to terrorists. Must be true. I hate Ford!
TJR