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SportTrac Discussion
General Sport Trac Discussion
Should I trust my dealer service center?
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<blockquote data-quote="Carey Frennier" data-source="post: 980794" data-attributes="member: 66764"><p>Sounds like an isolated incident to me. Dealerships that scam don't stay in business. Especially a franchise dealer. </p><p></p><p></p><p></p><p>Once in a great while, we hear about a local dealership forgetting to put oil in a vehicle during an oil change. Once in a great while, we hear about a set of lugs that didn't get torqued down correctly. Just like sometimes people forget to put their gas cap back on....same sort of thing. We're only human and sometimes things get missed. It's very very rare. In the 4-5 years I've been working for the Durocher dealership chain....there has not been one issue like this or anything that smells of sabotage.</p><p></p><p></p><p></p><p>Actually, we hired a new tech a few weeks ago and be buttoned up a car after an oil change and forgot to put oil back in it. All the techs sign off on each other's work all the time. A senior tech saw that the oil had not been signed out of inventory and checked the stick. Problem was caught before it was really a problem. This guy got written up and a drug test as a result. Two more write ups within his probational period and they will terminate him. </p><p></p><p></p><p></p><p>So the vehicle didn't even get started or run at all without oil and the new tech will not forget again!</p></blockquote><p></p>
[QUOTE="Carey Frennier, post: 980794, member: 66764"] Sounds like an isolated incident to me. Dealerships that scam don't stay in business. Especially a franchise dealer. Once in a great while, we hear about a local dealership forgetting to put oil in a vehicle during an oil change. Once in a great while, we hear about a set of lugs that didn't get torqued down correctly. Just like sometimes people forget to put their gas cap back on....same sort of thing. We're only human and sometimes things get missed. It's very very rare. In the 4-5 years I've been working for the Durocher dealership chain....there has not been one issue like this or anything that smells of sabotage. Actually, we hired a new tech a few weeks ago and be buttoned up a car after an oil change and forgot to put oil back in it. All the techs sign off on each other's work all the time. A senior tech saw that the oil had not been signed out of inventory and checked the stick. Problem was caught before it was really a problem. This guy got written up and a drug test as a result. Two more write ups within his probational period and they will terminate him. So the vehicle didn't even get started or run at all without oil and the new tech will not forget again! [/QUOTE]
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SportTrac Discussion
General Sport Trac Discussion
Should I trust my dealer service center?
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