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SportTrac Discussion
General Sport Trac Discussion
Should I trust my dealer service center?
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<blockquote data-quote="Chris Taylor" data-source="post: 980802" data-attributes="member: 57328"><p>The last(and I mean LAST) time I took my ST to the dealer was for an oil change and a tranny flush. They had deals on both. </p><p></p><p></p><p></p><p>1. They did not put the vacuum hose to the MAF back on after checking the air cleaner. Threw a code on the way out of the lot. They wanted a diagnosis charge to check on it, until I spotted the hose problem. Of course, they said they never did it...</p><p></p><p></p><p></p><p>2. They overfilled the tyranny by 2 quarts. Upon return to them, they claimed it could not happen, but took a big backstop when I told them I had another dealer look at it and confirm it was overfilled(I was 250 miles away from them at the time, and had the other dealer drain out the extra). They paid for the other dealers time.</p><p></p><p></p><p></p><p>So, did they screw it up on purpose, or did I get worthless tech? Does it matter? I don't think so. The dealer backed their tech, and wanted me to pay for the "new" problems. Nope, I won't be back... Ever.</p><p></p><p></p><p></p><p>Not saying all dealers are crooks, but I have found that many are either incompetent or dishonest, or both.</p></blockquote><p></p>
[QUOTE="Chris Taylor, post: 980802, member: 57328"] The last(and I mean LAST) time I took my ST to the dealer was for an oil change and a tranny flush. They had deals on both. 1. They did not put the vacuum hose to the MAF back on after checking the air cleaner. Threw a code on the way out of the lot. They wanted a diagnosis charge to check on it, until I spotted the hose problem. Of course, they said they never did it... 2. They overfilled the tyranny by 2 quarts. Upon return to them, they claimed it could not happen, but took a big backstop when I told them I had another dealer look at it and confirm it was overfilled(I was 250 miles away from them at the time, and had the other dealer drain out the extra). They paid for the other dealers time. So, did they screw it up on purpose, or did I get worthless tech? Does it matter? I don't think so. The dealer backed their tech, and wanted me to pay for the "new" problems. Nope, I won't be back... Ever. Not saying all dealers are crooks, but I have found that many are either incompetent or dishonest, or both. [/QUOTE]
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SportTrac Discussion
General Sport Trac Discussion
Should I trust my dealer service center?
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