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SportTrac Discussion
General Sport Trac Discussion
Should I trust my dealer service center?
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<blockquote data-quote="brian brown 3" data-source="post: 980816" data-attributes="member: 69566"><p>Rich</p><p></p><p>I guess it's up to your own experiences to decide if a shop is crooked or not. We can argue points forever, but it's really up to TJR to decide on his own experience. </p><p></p><p></p><p></p><p>As for dealers charging warranty and customers for the same repair, I am sure it happens.. but records are kept on file and when the manufacture does an audit, it will show if they are charged for both. (they pull the customers files and review all repairs, CP, warranty, Internal) I have heard they will even call customers and ask. </p><p></p><p></p><p></p><p>addionally, many dealers have independent auditors come in and audit the books to stop fraud. Honest people can make a decent living in the business, but the ones that cheat, make it look bad on all the others... maybe that's why I am arguing about it. It's a profession I have been a professional at for over 30 years and I just don't think most are dishonest. But I do see many that mis-diagnosis and that is because of lack of training. </p><p></p><p></p><p></p><p>But then again.. the jails are full... and I know.. they all say they are innocent! </p><p></p><p></p><p></p><p>Good luck. I hope your able to find someone whom you can trust and help you when you need them.</p></blockquote><p></p>
[QUOTE="brian brown 3, post: 980816, member: 69566"] Rich I guess it's up to your own experiences to decide if a shop is crooked or not. We can argue points forever, but it's really up to TJR to decide on his own experience. As for dealers charging warranty and customers for the same repair, I am sure it happens.. but records are kept on file and when the manufacture does an audit, it will show if they are charged for both. (they pull the customers files and review all repairs, CP, warranty, Internal) I have heard they will even call customers and ask. addionally, many dealers have independent auditors come in and audit the books to stop fraud. Honest people can make a decent living in the business, but the ones that cheat, make it look bad on all the others... maybe that's why I am arguing about it. It's a profession I have been a professional at for over 30 years and I just don't think most are dishonest. But I do see many that mis-diagnosis and that is because of lack of training. But then again.. the jails are full... and I know.. they all say they are innocent! Good luck. I hope your able to find someone whom you can trust and help you when you need them. [/QUOTE]
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SportTrac Discussion
General Sport Trac Discussion
Should I trust my dealer service center?
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