Still stuck in BSOD loop

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a few suggestions, all that have helped me with a similar prob:



1) disconnect any usb devices (use a standard mouse and keyboard if possible)

2) remove memory cards

3) make sure there are no cds in the tray

4) replace the little watch battery on the motherboard (you can find at walmart)

5) remove and reseat the ram memory



if none of those resolve the prob it is more involved
 
Rodger, the big question to answer is what was the last thing you did or were doing prior to the problem occurring? If you have a dell laptop (which I think you do) the restore cd/dvd has diagnostic software on it that can run comprehensive tests on the machine. The options may come up when you boot with the cd/dvd inserted. Probably a good place to start (if you have a dell).



* if you have windows xp, have you tried restoring the pc/laptop to a previous point in time?



* Many manufactures allow non-destructive restores of OS. This would restore the pc to like factory conditions without deleting your data, it may or may not delete your installed programs (don't recall).



I would really think about what happened prior to the meltdown and start there.



I know you found avg but to others who may want it go to <a href="www.grisoft.com"tartget=top>gristoft.com</a> and do a search for <b>avg free</b> or just free and that should take you to the page or at least link to it.
 
Back up what you want to save, and FORMAT C:\

Todd Z
 
Can you get into safe mode? Hold down the F8 key while booting. Try running your anti-virus program and Ad-aware from safe mode.



The link I've provided has a lot of good info about cleaning up an infected computer. There are links provided to several programs that can help.
 
A friend came over last Fri., and we spent 4 hrs. attempting to find out what is wrong. We were not successful w/ either of the chkdsk options. We found the minidump file, but it was not new enough, which was kinda weird, so I'll see if their is a new one created. I am only allowed to do a system restore back to the 10 of this mo., which I did. I am running in safe mode w/ networking (Linksys wireless). I installed the wireless card last July(ish), and have had no problems (got help setting it up here). After numerous attempts at reading the error code on the bsod we came up with a 07F 0x0000008x... All of the programs that were mentioned above were run in safe mode. The only thing that I did just before this fiasco happened I downloaded & installed (set to notify) OS updates, and then rebooted only to get the bsod. I will only do a format of the C: drive as an absolute last resort, which is what it may take, and will not be pretty. :wacko:



The problem is on our desktop system which is:

Pentium 4 1.6 GHz w/ 512 MB of Ram



The Operating system is:

Win XP Home Edition Ver. 2002 Service Pak 2
 
Rodger,



Being able to run in safe mode, but not in Normal mode is indicative of a missing or corrupt driver - those files that help your operating system interface with your hardware. Safe mode loads the least amount of and most basic types of drivers. It could be something as simple as a video or sound card driver, or something more complicated. Troubleshooting would involve, while in safe mode, "uninstalling" one component at a time, "re-installing" it, then re-installing the component driver (it's possible to "roll-back" drivers to a previous version, but it doesn't sound like you've changed any recently), and finally restarting the machine in Normal mode. You have to do this for each driver, and it could take a while, and still might not be successful. That's why it would probably be easier and faster to slick the drive and start over.
 
After reading a few sites, that error code could be related to a non-microsoft service error.



Goto run box and open MSCONFIG

select services tag

click hide microsoft services

and disable all other services.



see if that works.

 
Hey Rodger.. with all the time you put into that computer, it sounds like the best way out is to format it. If you can't save what you need off the current hard drive to CD or another drive, you may consider buying a new hard drive and saving the current one as a second drive, so you can retrieve all your data (and have more disk space in the long run).



In the techy world, 2 hours is enough time wasted to say "start over".
 
Rodger - Can you download and run HijackThis, then post the output log. It will show what your system is trying to load when it starts up. One of the BSOD causes in Fer's link is a virus that is able to hide itself, but it loads a driver when your computer starts.
 
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