Rich,
I have an HF store 4miles from me. The problem is I bought the kit online, years before the store. The store wont do an exchange, despite the warranty. My store doesnt have the kit on the shelf. So I was trying to get the manager to order an exchange. No deal.
When I called HF, I was told to ship the whole kit back. They dont replace individual peices,ODD. My kit is the same they sell now. The difference is mine came in a steel case instead of poly, heavy. It has been a decent kit. Best for the price, when I bought it.
I broke the tap myself try to chase a hardend locking nut. The type that has the tri-punch on the last thread. I have used both kits alot. Even making new threads.
HF said, no problem with the warranty. I have to ship the whole kit. Most likely how they get out of the life warranty. Who wants to mess with the shipping. When I can buy a replacement tap cheaper and less hassle..:banghead: