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UPDATE! Fist fight with Ford on Monday
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<blockquote data-quote="Richard L" data-source="post: 1007450" data-attributes="member: 52972"><p>LaRue,</p><p></p><p>When ever I take a vehicle in for problem, I do not pay for service that does not fix the problem.</p><p></p><p></p><p></p><p>They change the rotors, pads and calipers without diagnosing the actual problem, and they admit that they did not check the ball joints when they did the front end alignment, which is were the problem should have been caught immediately.</p><p></p><p></p><p></p><p>As Tracket Paul said, Pay for the ball joints and alignment and clearly tell them that you do not pay parts and labor charges for services that your vehicle did not require because of improper diagnosis by the dealer....especially after they admitted that they did not check the ball joints when they did the alignment...:angry:</p><p></p><p></p><p></p><p>You might want to put in writing and include it with your check set via Certified mail. You may not want to use this dealership again since they may claim a Mechanic's Lien for the unpaid services when they get your vehicle in their hands again? Of course can always pay and then take them to small claims court for the unneeded services/parts and the work you lost. You will probably win...but then you may have to take another day off work...:cry:</p><p></p><p></p><p></p><p>....Rich</p></blockquote><p></p>
[QUOTE="Richard L, post: 1007450, member: 52972"] LaRue, When ever I take a vehicle in for problem, I do not pay for service that does not fix the problem. They change the rotors, pads and calipers without diagnosing the actual problem, and they admit that they did not check the ball joints when they did the front end alignment, which is were the problem should have been caught immediately. As Tracket Paul said, Pay for the ball joints and alignment and clearly tell them that you do not pay parts and labor charges for services that your vehicle did not require because of improper diagnosis by the dealer....especially after they admitted that they did not check the ball joints when they did the alignment...:angry: You might want to put in writing and include it with your check set via Certified mail. You may not want to use this dealership again since they may claim a Mechanic's Lien for the unpaid services when they get your vehicle in their hands again? Of course can always pay and then take them to small claims court for the unneeded services/parts and the work you lost. You will probably win...but then you may have to take another day off work...:cry: ....Rich [/QUOTE]
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UPDATE! Fist fight with Ford on Monday
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