Well I had that bad DPFE thing..but I have a question

[Tig OBit]

My check engine light came on the other day, and I thought before I start taking stuff apart I'll run it down to the dealer and have them check it out. I am out of my 3yr 36k warranty, but I bought the Ford ESp 6yr 75k warranty and am well within the limits. Of course I checked the MyST website and had a good idea what the problem was.

So I take it in and ask them to ckeck it out, figuring that worst case scenario is I will have to pay my $50 deductible under my esp plan if it's something that needs to be fixed. Turns out that the dealership wants $100 bucks just to diagnose the problem. And if the problem is a part that is covered under warranty then I only pay the $50 deductible, but if it's not covered, than I have to pay the $100 bucks and any costs to fix it. Why should I have to pay $100 to have the problem diagnosed. I thought that's why I bought a warranty. I know it doesn't cover everything, but I was under the impression it was things like brakes and batteries that it didn't cover. Everytime I have a problem I have to pay $100 bucks and then hope that it's covered under my warranty!?! Doesn't seem right.

Now at the end of all this I ended up paying nothing because it was the DPFE sensor that has the extended warranty but regardless, do all dealers charge this $100 fee to check my problem before they can even tell me if it's coverd under my warranty?

 

[Richard L]

Most people who are out of warranty just went to the auto parts store and paid about $30 for the new DPFE sensor and replaced it in about 5 minutes.



Autozone will even read your OBD-II diagnostic error codes for you for free, but Ford want to charge $100 to prove that the DPFE is the problem. Ford also gave extended warranties to cover the DPFE problem for 5 years or 60K miles so it should not cost you anything unless you have over 60K miles.



...Rich

 

[Fer Echegaray]

The same experience here:

 

[Tig OBit]

My thinking was that I could just stop in and have them check out the code and fix it for $50. The extra $20 bucks is worth it to me, rather than buying the part for 30 and tearing into things to replace it.

But after reading that post, I guess paying a fee to have them look up the code is pretty standard, although I must say pretty stupid.

 

[Teddy GreeneII]

Tig, doesnt sound like you;re getting a fair shake to me with a esp.

 

[2]

Tig, that is the same way it went with mine, it was explained to me exactly the same, only I didn't have the best warranty, I had the one right under the premium so mine wasn't covered anyway. So yeah, it all came out of my pocket.