Computer HELP Please!!!

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Many Thanks in advance. I am getting a blue screen upon attempting to start up Windows in "normal" mode. We went out and purchased Norton System Works w/ anti-virus '06. I came up with no viruses. Only have 2% on my hd free. I am able to start-up in "safe mode" with networking, but I really need to figure out what is giving me the blue screen and not allowing me to start-up normally. Thank You, Thank You, Thank You :D
 
Can you get the code from the BSOD, it's something like:

0xC0000234



Or a number like that... Then a search can be done on the MS support website
 
did you say only 2% free space.. i would guess not enough room for the temp files to start windows.. you can try uninstalling a program or 2.. also dumping the internet temp directory may help...



just a guess...



troy
 
With the code we can give you more info.



to clear up some space on your hd,



open the run box (window button and r)

type in temp and hit enter

delete all contents of that folder and all subfolders. Select all and hold shift then hit delete and it will not goto the recycle bin.



open run again and type %temp% and hit enter delete all contents of that folder

open run again and type prefetch and hit enter delete all contents of that folder



control panel internet options delete temp internet files, then click settings and change amount of disk to use down to 50 megs.



Most likely will not fix your bsod problem but will clean up some space on your hd.
 
Does it say something like "Kernal_inpage_stack_error" at the top?



Post what that english line says.
 
I concur w/ Fer. Get the "Stop: 0x000000.." error code near the bottom part of the screen and do a Google search on it. You should get countless fixes for it.
 
For optimum performance your computer should have no less then 10% free space on the hard drive. May be time to purchase an extra hard drive.
 
Get rid of system works. From safe mode try emptying your recycle bin if your down to 2%. Might also be time for a hard drive upgrade(larger).
 
TJR



Not sure on the windows world, but in the unix world that would be recommended, depending on the amount of available RAM. Once it gets over 90% the system starts swapping more and the performance is reduced.



However, I would partition the 400Gb drive to have a system partition, a backup partition and a data partition, but that is just me... :)
 
Fer, once "what gets over 90%?"; The amount of used disk space on the system partition or the partition holding the virtual memory pagefile? The physical memory in use?



Versions of Windows these days allow you to tweak the virtual memory pagefile max size, and its usually setup by default to be less than 1GB on most systems (XP seems to try to optimize this). I have one system with 700MB commited, the other with 1/2 that (that one has more physical memory).



So if you had a 30G system partition, were swapping on that partition and had 1 or 2 GB free at all times, that should be sufficient and it is less than the 10% rule. Sure, more is better, but not necessarily needed if you aren't using that partition to install apps and documents within. And, let's say it was a 80GB HDD, then having 8GB free is great, but again, more than overkill if only considering growth for a pagefile.



I guess I am saying that percentages of drive space is less than meaningful for allotting space for the pagefile. The meaningful number is found under "My Computer->Properties->Advanced->Performance..." Find out what your max pagefile size is, double that, and you should be good to go. That's your low water mark, IMHO. A couple of GB total, committed for pagefile growth should be overkill. No, don't set your pagefile that big...just make sure you have a least that amount available free at all times on the swap partition.



TJR
 
Sorry to take so long to get back, but the BSOD does not stay long enough to capture the error code. Just immediately goes back to restart Windows.



Spaceman, Why do you say to get rid of Norton System Works? I always thought that it was one of the better products out there.



Thanks for reminding me to empty the Recycle Bin.
 
Anything that looks suspicious :)

Look around the time is booting up.



I think there's an option when you boot that allows to enable boot logging, that will leave a log of what's going on when the system boots and at what point it stops...
 
R&G, Spaceman says that because Norton is a huge system hog. I had it on my computer (from factory) and couldn't figure why it was so slow. (Internet and everything) Took it off and use AVG (it's free) and it's night and day. AVG is a smaller program and doesn't use alot of computer power to run in the background as Norton does. I hate even say this but when my last computer did exactly what yours is doing (start up to the point that windows is to boot up it would just freeze there), the computer guy I took it to couldn't figure it out so he had to reinstall Windows. Hope that's not the fix for your's. (fingers crossed);)
 
boot into the setup of windows.. whether you have an xp disk or use the recovery partition. Then select the repair option. It may prompt for the admin password, if you didn't set one, then just hit enter.



Then type



chkdsk /r and wait like a hour or however long it takes, it will go forward and backward and make several passes.



Then do chkdsk /p same process as above.



This may or may not fix it, but it won't hurt anything other than waste some time if it doesn't fix it.
 
Wow, they're making this hard to find (guess they're pushing the commercial versions more and more...).



See the links at the bottom of the page. Click on the link for "avg71free_375a716.exe"
 
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