re: Can't put ST into (any) gear

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chris haggard

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Oct 23, 2002
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Location
orlando, FL
Thanks for all the input on this. I ended up having the truck towed to the dealer today. They are saying $1200 for a new clutch and cylinder, including the tow and labor, and none of it is covered under the warranty (std or ESC). Does that sound right? :(



 
Well, your paying Dealer Labor. It will be pricey by comparison.



I am sure you will find that your clutch itself is not actually bad but with the miles that are on it it would be foolish to not replace it since you must pull the tranny to replace your slave cylinder.



Your only other option is to take your Trac to another shop and pay less in labor and parts...
 
I would go to an independant shop for a quote. Or even just call around, give them the make/year/model and exact problem, and even tell them what needs to be done (replace clutch and cylinder). With information like that, many people will give you a quote over the phone.



I would not expect that kind of repair to go over $1000, considering a clutch will run typically $250 for parts and the cylinder is probably in the $100 ballpark. A $60 per hour shop rate at 8 hours will drop labor at about $480. Some chain shops (like Big-O-Tires) have shop rates at $75 per hour, and dealer shop rates are probably even higher. I would try to find a locally owned, clean, yet not hole-in-the-wall place to have the work done. I found a shop near me called "Little Garage", they do stellar work, lowest shop rate in town, some are even factory trained guys who got tired of working at dealers. I am sure you can find something like this near you, and it will be worth a couple of hours of looking if it saves you a buck. Or a few hundred.



A co-worker had the clutch and cylinder replaced on his Jeep Cherokee just a few weeks ago, and as I recall he told me it was in the $750 range.
 
Are you saying the truck is in warranty? I would think the slave cylinder would be covered under the bumper to bumber warranty. Even the "basecare" covers:



Transmission-----

All Internal Parts

Governor Assembly

Seals and Gaskets

Torque Converter

Transfer Case (Including Internal Parts)

Transmission Case

 
Being a manual tranny, The slave cylinder should be covered... They should Remove and replace the tranny, and slave cylinder and charge you for the clutch.,. Should be no more than a $250 buck job at the dealer and that is with resurfacing the flywheel....

I spoke to my tranny guy, he said On your truck it is no more than $600.00 job including parts..

Todd Z
 
The story is that the slave cylinder went out, and "saturated" the pressure plate, which caused my truck to need a new clutch and cylinder. Are they feeding me a line of BS? They are saying this IS NOT covered under the extended warranty. I am considering just having it towed to another dealer just on principle alone.
 
I'd say it's time to throw the BS flag. If they are saying the slave cylinder went out (and all internal tranny parts are covered) then anything after that is covered too.
 
They may not be feeding you a line of BS as per the failure, but if they are saying that the entire clutch replacement cost is not covered, that is where the BS starts.



I had a similar problem with a Dodge dealer regarding a Durango. The torque converter went into "catastrophic" failure, and the tranny ended up having chunks of metal pumped all over the place. It destroyed the entire tranny. The dealer said they could cover the torque converter, but not the tranny, because the tranny didn't fail due to defect, it died because the torque converter killed it.



I actually ended up spending a great deal of time on the phone with Dodge getting the situation resolved, and the dealer actaully "got in trouble" (what ever that means) for trying to get me to pay for the repair.
 

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