David Torres
Active Member
Does anyone have a customer service number for Ford. I purchased an extended warranty through Spartan Lincoln Mercury (a site sponsor) and cancelled it at 37K miles when I traded in my Sport Trac.
For the past two months I've been back and forth with them and they refuse to send me the check for the refunded amount. On at least two occasssions they have told me the check was in the mail then come up with an excuse for why I never recieved it. I confirmed through a local dealer that they have cancelled the warranty and a refund was issued by Ford to them but they refuse to send me a check for my portion.
If anyone has a customer service number or suggestions on the best way to deal with this I'd appreciate the info.
For the past two months I've been back and forth with them and they refuse to send me the check for the refunded amount. On at least two occasssions they have told me the check was in the mail then come up with an excuse for why I never recieved it. I confirmed through a local dealer that they have cancelled the warranty and a refund was issued by Ford to them but they refuse to send me a check for my portion.
If anyone has a customer service number or suggestions on the best way to deal with this I'd appreciate the info.
Last edited by a moderator: