I've gone thru 4 of these in my '02. the replacements they give you now seem to be better that the originals. they cost about $10 each after i complained to the dealer that these part should last as long as the vehicle, and i insisted they give them to me at wholesale. they are easy to change, 4 screws in the door panel, pop it off, two screws in the handle itself, remove the rod and transfer to new handle. while i was in the door, i greased everything related to the handle, as well as the new gear mechanisim in the handle. so far, so good....